Contact Us
1) For enquiries relating to Housing (e.g. Early/Late Check-in and Check-out, Hostel Fees, Room issues)
Submit via the NUService Hub (UCI Service Hub – NUS UCI)
Hotline: +65 6601 7878 -> Select Option "2"
2) For reporting of non-urgent Housekeeping or Maintenance matters
Please submit a service request via https://uhms.nus.edu.sg
3) For urgent maintenance matters: Power Failure, Pipe Burst, Fire Alarm and etc
Hotline: +65 6601 7878 (Option 1), available 24/7
4) For matters relating to Emergency and Security in PGP
PGP Fire Command Centre (FCC)
Address: 27 Prince George's Park
Block 5 Level B1
Singapore 118425
24-hours Emergency Hotline: +65 6601 2222
5) For enquiries on residential programs and events, pastoral care and wellness
Email: pioneerhouse@nus.edu.sg
Getting Here
We are located on the eastern end of the Kent Ridge Campus and is within close proximity to Kent Ridge MRT Station, NUH and Science Park
MRT
- Kent Ridge MRT (Circle Line) - Approximately 10 minutes walking distance to the House.
Bus
- NUS Internal Shuttle A1, A2, and D2.
- Public buses 92, 95 and 200 from South Buona Vista Road
- Public buses 10, 30, 51, 143, 183, 188 and 200 from Pasir Panjang Road